Privacy Policy

Our Commitment to Your Privacy

At Skyview Business Solutions, we value your trust and are dedicated to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, and safeguard data in compliance with HIPAA, Indiana state laws, and other relevant regulations. By accessing or using our website, you agree to the practices described in this policy.

Types of Information We Collect

Personal Information:
We may collect information such as your name, email address, phone number, and mailing address when you contact us or fill out our online forms.
Sensitive Information:
For clients in the healthcare or legal sectors, we may handle protected health information (PHI) and other sensitive data. All such data is processed in accordance with HIPAA guidelines and state laws.
Usage Data:
Information about how you interact with our website, including IP address, browser type, pages visited, and other analytics, to help us improve our services.

Purpose of Data Collection

We use the information we collect for various purposes, including:
Service Delivery:
To provide and improve our integrated services such as Medical Billing, Dental Billing, Revenue Cycle Management, and Medical-Legal Case Management.
Communication:
To respond to inquiries, send newsletters, and update you on our latest services and industry insights.
Compliance & Legal Obligations:
To ensure compliance with applicable laws and regulations, and to maintain records as required.
Analytics:
To monitor and analyze website usage to improve our user experience and service offerings.

Protecting Your Information

We implement robust security measures to protect your data, including:
Encryption:
All sensitive information is encrypted during transmission and storage.
Access Controls:
Strict internal controls ensure that only authorized personnel can access your data.
Regular Assessments:
Periodic security audits and risk assessments are conducted to maintain the highest standards of data protection.
HIPAA Compliance:
We strictly adhere to HIPAA guidelines and Indiana state laws, ensuring that all PHI and other sensitive data are handled with the utmost care and confidentiality.

Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Service Providers:
Trusted third-party vendors who assist in delivering our services (e.g., IT support, payment processing). These partners are contractually obligated to maintain the confidentiality and security of your information.
Legal Requirements:
When required by law or to protect our rights, we may disclose your information to regulatory authorities.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction, provided that the receiving party agrees to protect your data in accordance with this policy.

Access, Correction, and Deletion

Access & Correction:
You have the right to access your personal information and request corrections if necessary.
Data Deletion:
Under certain circumstances, you may request that we delete your personal data. However, please note that some information may be retained to comply with legal obligations.
Opt-Out:
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

Changes to Our Privacy Policy

We periodically review and update this Privacy Policy to reflect changes in our practices or legal requirements. When significant changes occur, we will notify you via our website and, where applicable, by email. We encourage you to review this page regularly for the latest information.